Effective Date: 20 May, 2025
Website: https://altarebglobal.com/
At Altareb Global Corp, We are committed to delivering your orders safely, promptly, and with care. Our Shipping Policy outlines the shipping methods we use, processing times, delivery guidelines, and important customer responsibilities to ensure a smooth and transparent shipping experience. This Shipping Policy helps customers understand how their orders are handled from the moment of purchase until delivery. For general guidance on safe online purchasing and deliveries, you may visit this official resource.
1. SHIPPING METHODS
We currently ship orders across the United States using trusted carriers:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
All shipments are processed using Standard Shipping, which provides reliable delivery and careful handling as outlined in our Shipping Policy. We package each order securely to maintain product quality during transit. Additional shipping options may be introduced in the future based on customer feedback and overall demand, in accordance with our Shipping Policy.
2. ORDER PROCESSING TIME
- Orders are processed within 2 to 3 business days, excluding weekends and public holidays.
- Orders placed after 5:00 PM (EST) or during non-business hours will begin processing the next business day.
- During peak periods, promotional sales, or holidays, processing may take slightly longer, but we always aim to ship orders promptly.
- Once your order begins processing, you’ll receive an email notification.
3. ESTIMATED DELIVERY TIME
- Standard delivery generally takes 3 to 7 business days after processing, depending on your location and carrier operations.
- Delivery times may vary for remote or rural areas.
- Unforeseen delays caused by weather, carrier backlogs, or holidays may occasionally affect estimated arrival dates.
- We appreciate your understanding during such rare circumstances.
4. SHIPPING FEES & PROMOTIONS
- Shipping fees are calculated at checkout based on your location, selected shipping method, and package weight.
- Any available free shipping offers or discounts will be clearly advertised on our website.
- Customers are notified of total shipping costs before payment confirmation to ensure transparency.
5. SHIPPING CONFIRMATION & UPDATES
Once your order has been shipped, you will receive a confirmation email with full shipment details, including the courier name, as outlined in our Shipping Policy. This confirmation serves as notification that your package is on its way.
If you do not receive this confirmation email within 3 business days of placing your order, please contact us so we can review the status of your shipment and assist you promptly. To avoid missing important updates covered under our Shipping Policy, please check your spam or junk folder and add us to your safe sender list.
6. ADDRESS ACCURACY & DELIVERY ISSUES
To help ensure successful delivery:
- Double-check your shipping address for accuracy and completeness at the time of checkout.
- We are not responsible for delivery delays or returned shipments due to incorrect or incomplete addresses provided by the customer.
- If a package is returned to us as undeliverable, we will contact you for updated information and re-ship the order. Additional shipping fees may apply.
- If your order is significantly delayed, lost, or arrives damaged, please notify us within 7 days of the expected delivery date so we can resolve the issue.
7. CONTACT US
For any questions or assistance related to shipping, feel free to reach out to us:
Altareb Global Corp
Email: info@altarebglobal.com
Phone: +1 860-617-5480
Mailing Address: 1626 Bronxdale Ave, Bronx, NY 10462, USA